Clearing your browsers temporary files, cookies and history

Sometimes when trying to access WebLearn (Blackboard Vista) you will be unable to login.

This can often be resolved by clearing your browsers temporary files (cache), cookies and history.

How to do this in Internet Explorer (6):
From the menu click on ‘Tools’
From the Tools menu click on ‘Internet Options’
Under the Temporary Internet files header click on ‘Delete Cookies’ & ‘Delete Files’
Under the History header click on ‘Clear History’
Click on ‘OK’

Now try logging into WebLearn using Internet Explorer

How to do this in Firefox (2):
From the menu click on ‘Tools’
From the Tools menu click on ‘Clear Private Data’
Make sure ‘Cache’ is selected
Click on ‘Clear Private Data Now’

Now try logging into WebLearn using Firefox